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Conditions of sale Journal of Emergency Medical Services

Ordering Information

All orders and payments should be sent to:

PO Box 17049
North Hollywood, CA 91615

PO Box 17049
North Hollywood, CA 91615

EMS Insider
525 B Street, Suite 1900
San Diego, CA 92101

Wildland Firefighter
PO Box 17049
North Hollywood, CA 91615

Conditions of Sale

Subscriptions may be paid with check or credit card, or may be billed, in US dollars only. Send orders with payment to the address above.
A 15% agency discount is allowed.
Subscriptions may be ordered at any time throughout the year.


Pro-rated credit towards a future subscription will be provided for the unfulfilled part of the subscription when the cancellation is received after the first issue is mailed.


Claims for missing or damaged issues will be met, free of charge, if made within six months of dispatch. No credits or refunds will be given if some issues are out of print at the time of a late order.

Address Changes

Please send address changes to the mailing address above. Please make clear both the old and new delivery address. If possible, please enclose a copy of the existing address label. Or, make address changes online at the Web addresses listed above.

Contact Information

Send all orders and payments to the addresses above. 
Claims, address changes, and other queries can be sent to the addresses above.
For telephone queries about JEMS, FireRescue, Wildland Firefighter and Homeland First Response, please call the Circulation Department at (+1) 818-487-2047.
For telephone queries about EMS Insider, please call (+1) 619-699-6832.